{"id":46595,"date":"2022-04-26T12:32:33","date_gmt":"2022-04-26T12:32:33","guid":{"rendered":"https:\/\/www.loroparque.com\/?page_id=46595"},"modified":"2025-10-14T11:25:09","modified_gmt":"2025-10-14T11:25:09","slug":"cookie-policy-eu","status":"publish","type":"page","link":"https:\/\/www.loroparque.com\/en\/cookie-policy-eu\/","title":{"rendered":"Cookie Policy (EU)"},"content":{"rendered":"<h1 style=\"text-align: center;\">Cookie Policy<\/h1>\n<h4 data-start=\"460\" data-end=\"487\"><strong data-start=\"463\" data-end=\"487\">1. What are cookies?<\/strong><\/h4>\n<p data-start=\"488\" data-end=\"800\">Cookies are small text files that websites place on a user\u2019s device (computer, mobile phone, tablet, etc.) when visiting a page.<br data-start=\"616\" data-end=\"619\" \/>They serve various purposes, such as ensuring the technical operation of the site, remembering user preferences, analyzing browsing activity, or displaying personalized advertising.<\/p>\n<hr data-start=\"802\" data-end=\"805\" \/>\n<h4 data-start=\"807\" data-end=\"848\"><strong data-start=\"810\" data-end=\"848\">2. Identity of the data controller<\/strong><\/h4>\n<p data-start=\"849\" data-end=\"1088\"><strong data-start=\"849\" data-end=\"860\">Entity:<\/strong> Loro Parque, S.A.<br data-start=\"878\" data-end=\"881\" \/><strong data-start=\"881\" data-end=\"892\">Tax ID:<\/strong> A38009023<br data-start=\"902\" data-end=\"905\" \/><strong data-start=\"905\" data-end=\"917\">Address:<\/strong> Avenida Loro Parque s\/n, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain<br data-start=\"997\" data-end=\"1000\" \/><strong data-start=\"1000\" data-end=\"1010\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1011\" data-end=\"1030\">info@loroparque.com<\/a><br data-start=\"1030\" data-end=\"1033\" \/><strong data-start=\"1033\" data-end=\"1067\">Data Protection Officer (DPO):<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1068\" data-end=\"1086\">dpo@loroparque.com<\/a><\/p>\n<hr data-start=\"1090\" data-end=\"1093\" \/>\n<h4 data-start=\"1095\" data-end=\"1142\"><strong data-start=\"1098\" data-end=\"1142\">3. Types of cookies used on this website<\/strong><\/h4>\n<h5 data-start=\"1144\" data-end=\"1165\"><strong data-start=\"1148\" data-end=\"1165\">a) By purpose<\/strong><\/h5>\n<ul data-start=\"1166\" data-end=\"1952\">\n<li data-start=\"1166\" data-end=\"1428\">\n<p data-start=\"1168\" data-end=\"1428\"><strong data-start=\"1168\" data-end=\"1203\">Technical or necessary cookies:<\/strong><br data-start=\"1203\" data-end=\"1206\" \/>Essential for the website to function correctly. They enable core features such as navigation, authentication, and cookie consent management.<br data-start=\"1349\" data-end=\"1352\" \/>These cookies are installed automatically and do not require user consent.<\/p>\n<\/li>\n<li data-start=\"1430\" data-end=\"1555\">\n<p data-start=\"1432\" data-end=\"1555\"><strong data-start=\"1432\" data-end=\"1474\">Preference or personalization cookies:<\/strong><br data-start=\"1474\" data-end=\"1477\" \/>Store user preferences such as language, regional settings, or browser type.<\/p>\n<\/li>\n<li data-start=\"1557\" data-end=\"1757\">\n<p data-start=\"1559\" data-end=\"1757\"><strong data-start=\"1559\" data-end=\"1596\">Analytics or performance cookies:<\/strong><br data-start=\"1596\" data-end=\"1599\" \/>Help us understand how visitors interact with our website to improve functionality and performance.<br data-start=\"1700\" data-end=\"1703\" \/><em data-start=\"1705\" data-end=\"1715\">Example:<\/em> Google Analytics (with IP anonymization).<\/p>\n<\/li>\n<li data-start=\"1759\" data-end=\"1952\">\n<p data-start=\"1761\" data-end=\"1952\"><strong data-start=\"1761\" data-end=\"1799\">Advertising or behavioral cookies:<\/strong><br data-start=\"1799\" data-end=\"1802\" \/>Used to display advertising tailored to the user\u2019s interests based on browsing behavior.<br data-start=\"1892\" data-end=\"1895\" \/><em data-start=\"1897\" data-end=\"1907\">Example:<\/em> Meta Pixel (Facebook\/Instagram), Google Ads.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1954\" data-end=\"1957\" \/>\n<h5 data-start=\"1959\" data-end=\"1988\"><strong data-start=\"1963\" data-end=\"1988\">b) By managing entity<\/strong><\/h5>\n<ul data-start=\"1989\" data-end=\"2159\">\n<li data-start=\"1989\" data-end=\"2055\">\n<p data-start=\"1991\" data-end=\"2055\"><strong data-start=\"1991\" data-end=\"2015\">First-party cookies:<\/strong> Managed directly by Loro Parque, S.A.<\/p>\n<\/li>\n<li data-start=\"2056\" data-end=\"2159\">\n<p data-start=\"2058\" data-end=\"2159\"><strong data-start=\"2058\" data-end=\"2082\">Third-party cookies:<\/strong> Managed by external providers such as Google, Meta, YouTube, or TripAdvisor.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2161\" data-end=\"2164\" \/>\n<h5 data-start=\"2166\" data-end=\"2188\"><strong data-start=\"2170\" data-end=\"2188\">c) By duration<\/strong><\/h5>\n<ul data-start=\"2189\" data-end=\"2363\">\n<li data-start=\"2189\" data-end=\"2249\">\n<p data-start=\"2191\" data-end=\"2249\"><strong data-start=\"2191\" data-end=\"2211\">Session cookies:<\/strong> Deleted once the browser is closed.<\/p>\n<\/li>\n<li data-start=\"2250\" data-end=\"2363\">\n<p data-start=\"2252\" data-end=\"2363\"><strong data-start=\"2252\" data-end=\"2275\">Persistent cookies:<\/strong> Remain stored on the device for a defined period or until manually deleted by the user.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2365\" data-end=\"2368\" \/>\n<h4 data-start=\"2370\" data-end=\"2414\"><strong data-start=\"2373\" data-end=\"2414\">4. Cookies used on <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2394\" data-end=\"2412\">www.loroparque.com<\/a><\/strong><\/h4>\n<div class=\"_tableContainer_1rjym_1\">\n<div class=\"group _tableWrapper_1rjym_13 flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"2416\" data-end=\"3211\">\n<thead data-start=\"2416\" data-end=\"2463\">\n<tr data-start=\"2416\" data-end=\"2463\">\n<th data-start=\"2416\" data-end=\"2423\" data-col-size=\"sm\">Name<\/th>\n<th data-start=\"2423\" data-end=\"2430\" data-col-size=\"sm\">Type<\/th>\n<th data-start=\"2430\" data-end=\"2441\" data-col-size=\"sm\">Duration<\/th>\n<th data-start=\"2441\" data-end=\"2452\" data-col-size=\"sm\">Provider<\/th>\n<th data-start=\"2452\" data-end=\"2463\" data-col-size=\"md\">Purpose<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"2515\" data-end=\"3211\">\n<tr data-start=\"2515\" data-end=\"2626\">\n<td data-start=\"2515\" data-end=\"2537\" data-col-size=\"sm\">cmplz_banner-status<\/td>\n<td data-col-size=\"sm\" data-start=\"2537\" data-end=\"2549\">Technical<\/td>\n<td data-col-size=\"sm\" data-start=\"2549\" data-end=\"2560\">365 days<\/td>\n<td data-col-size=\"sm\" data-start=\"2560\" data-end=\"2574\">Loro Parque<\/td>\n<td data-col-size=\"md\" data-start=\"2574\" data-end=\"2626\">Manages the display of the cookie consent banner<\/td>\n<\/tr>\n<tr data-start=\"2627\" data-end=\"2719\">\n<td data-start=\"2627\" data-end=\"2647\" data-col-size=\"sm\">cmplz_preferences<\/td>\n<td data-col-size=\"sm\" data-start=\"2647\" data-end=\"2659\">Technical<\/td>\n<td data-col-size=\"sm\" data-start=\"2659\" data-end=\"2670\">365 days<\/td>\n<td data-col-size=\"sm\" data-start=\"2670\" data-end=\"2684\">Loro Parque<\/td>\n<td data-col-size=\"md\" data-start=\"2684\" data-end=\"2719\">Stores user consent preferences<\/td>\n<\/tr>\n<tr data-start=\"2720\" data-end=\"2822\">\n<td data-start=\"2720\" data-end=\"2726\" data-col-size=\"sm\">_ga<\/td>\n<td data-start=\"2726\" data-end=\"2738\" data-col-size=\"sm\">Analytics<\/td>\n<td data-col-size=\"sm\" data-start=\"2738\" data-end=\"2748\">2 years<\/td>\n<td data-col-size=\"sm\" data-start=\"2748\" data-end=\"2767\">Google Analytics<\/td>\n<td data-col-size=\"md\" data-start=\"2767\" data-end=\"2822\">Distinguishes unique users for statistical purposes<\/td>\n<\/tr>\n<tr data-start=\"2823\" data-end=\"2919\">\n<td data-start=\"2823\" data-end=\"2831\" data-col-size=\"sm\"><em data-start=\"2825\" data-end=\"2829\">ga<\/em>*<\/td>\n<td data-col-size=\"sm\" data-start=\"2831\" data-end=\"2843\">Analytics<\/td>\n<td data-col-size=\"sm\" data-start=\"2843\" data-end=\"2853\">2 years<\/td>\n<td data-col-size=\"sm\" data-start=\"2853\" data-end=\"2872\">Google Analytics<\/td>\n<td data-col-size=\"md\" data-start=\"2872\" data-end=\"2919\">Collects anonymous usage data for reporting<\/td>\n<\/tr>\n<tr data-start=\"2920\" data-end=\"3017\">\n<td data-start=\"2920\" data-end=\"2927\" data-col-size=\"sm\">_fbp<\/td>\n<td data-start=\"2927\" data-end=\"2941\" data-col-size=\"sm\">Advertising<\/td>\n<td data-start=\"2941\" data-end=\"2952\" data-col-size=\"sm\">3 months<\/td>\n<td data-start=\"2952\" data-end=\"2969\" data-col-size=\"sm\">Meta Platforms<\/td>\n<td data-start=\"2969\" data-end=\"3017\" data-col-size=\"md\">Delivers advertising based on user interests<\/td>\n<\/tr>\n<tr data-start=\"3018\" data-end=\"3101\">\n<td data-start=\"3018\" data-end=\"3024\" data-col-size=\"sm\">IDE<\/td>\n<td data-start=\"3024\" data-end=\"3038\" data-col-size=\"sm\">Advertising<\/td>\n<td data-start=\"3038\" data-end=\"3050\" data-col-size=\"sm\">13 months<\/td>\n<td data-start=\"3050\" data-end=\"3063\" data-col-size=\"sm\">Google Ads<\/td>\n<td data-col-size=\"md\" data-start=\"3063\" data-end=\"3101\">Measures ad campaign effectiveness<\/td>\n<\/tr>\n<tr data-start=\"3102\" data-end=\"3211\">\n<td data-start=\"3102\" data-end=\"3129\" data-col-size=\"sm\">YSC \/ VISITOR_INFO1_LIVE<\/td>\n<td data-col-size=\"sm\" data-start=\"3129\" data-end=\"3143\">Advertising<\/td>\n<td data-col-size=\"sm\" data-start=\"3143\" data-end=\"3154\">Variable<\/td>\n<td data-col-size=\"sm\" data-start=\"3154\" data-end=\"3164\">YouTube<\/td>\n<td data-col-size=\"md\" data-start=\"3164\" data-end=\"3211\">Tracks video views and playback performance<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<blockquote data-start=\"3213\" data-end=\"3303\">\n<p data-start=\"3215\" data-end=\"3303\"><em data-start=\"3215\" data-end=\"3303\">This list may be updated depending on active services and integrations on the website.<\/em><\/p>\n<\/blockquote>\n<hr data-start=\"3305\" data-end=\"3308\" \/>\n<h4 data-start=\"3310\" data-end=\"3349\"><strong data-start=\"3313\" data-end=\"3349\">5. Legal basis for using cookies<\/strong><\/h4>\n<p data-start=\"3350\" data-end=\"3654\">The use of technical cookies is based on <strong data-start=\"3391\" data-end=\"3428\">Loro Parque\u2019s legitimate interest<\/strong> to ensure the proper operation of its website (Art. 6.1.f GDPR).<br data-start=\"3493\" data-end=\"3496\" \/>The use of analytics and advertising cookies is based on the <strong data-start=\"3557\" data-end=\"3584\">user\u2019s explicit consent<\/strong> (Art. 6.1.a GDPR), collected via the cookie banner or settings panel.<\/p>\n<hr data-start=\"3656\" data-end=\"3659\" \/>\n<h4 data-start=\"3661\" data-end=\"3700\"><strong data-start=\"3664\" data-end=\"3700\">6. Managing and deleting cookies<\/strong><\/h4>\n<p data-start=\"3701\" data-end=\"3982\">Users can <strong data-start=\"3711\" data-end=\"3731\">accept or reject<\/strong> non-essential cookies via the <strong data-start=\"3762\" data-end=\"3787\">cookie consent banner<\/strong> or at any time through the <strong data-start=\"3815\" data-end=\"3840\">cookie settings panel<\/strong>.<br data-start=\"3841\" data-end=\"3844\" \/>They may also delete or block cookies through their web browser.<br data-start=\"3908\" data-end=\"3911\" \/>Here are links to cookie management instructions for the main browsers:<\/p>\n<ul data-start=\"3984\" data-end=\"4376\">\n<li data-start=\"3984\" data-end=\"4057\">\n<p data-start=\"3986\" data-end=\"4057\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"3986\" data-end=\"4055\">Google Chrome<\/a><\/p>\n<\/li>\n<li data-start=\"4058\" data-end=\"4162\">\n<p data-start=\"4060\" data-end=\"4162\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"4060\" data-end=\"4160\">Mozilla Firefox<\/a><\/p>\n<\/li>\n<li data-start=\"4163\" data-end=\"4305\">\n<p data-start=\"4165\" data-end=\"4305\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"4165\" data-end=\"4303\">Microsoft Edge<\/a><\/p>\n<\/li>\n<li data-start=\"4306\" data-end=\"4376\">\n<p data-start=\"4308\" data-end=\"4376\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"4308\" data-end=\"4376\">Safari<\/a><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4378\" data-end=\"4381\" \/>\n<h4 data-start=\"4383\" data-end=\"4421\"><strong data-start=\"4386\" data-end=\"4421\">7. International data transfers<\/strong><\/h4>\n<p data-start=\"4422\" data-end=\"4773\">Some third-party cookies may involve the transfer of data outside the European Economic Area (EEA), for example, to the United States.<br data-start=\"4556\" data-end=\"4559\" \/>In such cases, Loro Parque and its service providers ensure that transfers comply with applicable legislation and are safeguarded through <strong data-start=\"4697\" data-end=\"4736\">Standard Contractual Clauses (SCCs)<\/strong> approved by the European Commission.<\/p>\n<hr data-start=\"4775\" data-end=\"4778\" \/>\n<h4 data-start=\"4780\" data-end=\"4804\"><strong data-start=\"4783\" data-end=\"4804\">8. Data retention<\/strong><\/h4>\n<p data-start=\"4805\" data-end=\"4999\">Personal data derived from cookies will be retained for the duration necessary to fulfill their purpose or until the user withdraws consent.<br data-start=\"4945\" data-end=\"4948\" \/>After that, the data will be deleted or anonymized.<\/p>\n<hr data-start=\"5001\" data-end=\"5004\" \/>\n<h4 data-start=\"5006\" data-end=\"5035\"><strong data-start=\"5009\" data-end=\"5035\">9. Further information<\/strong><\/h4>\n<p data-start=\"5036\" data-end=\"5299\">For more details about how Loro Parque processes personal data, as well as information on your rights of access, rectification, erasure, objection, restriction, and portability, please visit our<br data-start=\"5230\" data-end=\"5233\" \/>\ud83d\udc49<a href=\"https:\/\/www.loroparque.com\/en\/privacy-policy\/\"> Privacy Policy.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cookie Policy 1. What are cookies? Cookies are small text files that websites place on&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cookie Policy (EU) &#8226; Loro Parque<\/title>\n<meta name=\"description\" content=\"The best zoo in the world by TripAdvisor. We are an animal embassy, a benchmark for species conservation and protection in Tenerife and Europe.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cookie Policy (EU) &#8226; Loro Parque\" \/>\n<meta property=\"og:description\" content=\"The best zoo in the world by TripAdvisor. 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